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I have an Asus V502LX the persian version of the Asus K501LX.I have Ubuntu 14.04 installed and the kernel 4.1.6 installed. I had to install the kernel 4.1.6 to have the touchpad recognised. Under kernel 3.19.30, as I am running now to file in this bug, the touchpad is recognised as a simple mouse (no two fingers scrolling.) and the problem I am describing below is also present.I noticed one problem. The Focaltech touchpad is not working after suspending the computer.Here is what I could find about the touchpad in /proc/bus/ input/devicesI: Bus=0011 Vendor=0002 Product=0012 Version=0000N: Name='FocalTechPS/2 FocalTech FocalTech Touchpad'P: Phys=isa0060/ serio1/ input0S: Sysfs=/ devices/ platform/ i8042/serio1/ input/input5U: Uniq=H: Handlers=mouse0 event4B: PROP=5B: EV=bB: KEY=e520 10000 0 0 0 0B: ABS=00003Before suspending the computer, I can deactivate and activate again the touchpad with the hotkey of my keyboard without problem. However, once the computer suspended, nothing work to re-activate the touchpad.I tried a solution given on internet but it doesn't work properly.I created a file here /etc/pm/ sleep.d/ 0000trackpadsudo gedit /etc/pm/ sleep.d/ 0000trackpadand add the following#!/bin/shcase '$1' insuspend hibernate)modprobe -r psmouse;resume thaw)modprobe psmouse;esacWith this file, the computer refuse to suspend. The touchpad keep working so it does something but I can't make my computer sleeping.ProblemType: BugDistroRelease: Ubuntu 14.04Package: linux-image- 3.19.0- 30-generic 3.19.0- 30.3414.
04.1ProcVersionSign ature: Ubuntu 3.19.0- 30.3414. 04.1-generic 3.19.8-ckt6Uname: Linux 3.19.0-30-generic x8664ApportVersion: 2.14.1-0ubuntu3.15Architecture: amd64CurrentDesktop: UnityDate: Fri Oct 9 12:InstallationDate: Installed on 2015-09-26 (12 days ago)InstallationMedia: Ubuntu 14.04.3 LTS 'Trusty Tahr' - Beta amd64 (20150805)SourcePackage: linux-lts-vividUpgradeStatus: No upgrade log present (probably fresh install)-ApportVersion: 2.14.1-0ubuntu3.15Architecture: amd64AudioDevicesInUse:USER PID ACCESS COMMAND/dev/snd/ controlC1: yogo 2073 F. Pulseaudio/dev/snd/ controlC0: yogo 2073 F. PulseaudioCurrentDesktop: UnityDistroRelease: Ubuntu 14.04HibernationDevice: RESUME= UUID=943b03af- c1bf-489e- 8e42-485931fc61 9cInstallationDate: Installed on 2015-09-26 (12 days ago)InstallationMedia: Ubuntu 14.04.3 LTS 'Trusty Tahr' - Beta amd64 (20150805)Lsusb:Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader ControllerBus 001 Device 003: ID 8087:07dc Intel Corp.Bus 001 Device 002: ID 04f2:b483 Chicony Electronics Co., LtdBus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubMachineType: ASUSTeK COMPUTER INC. K501LXPackage: linux (not installed)ProcFB: 0 inteldrmfbProcKernelCmdLine: BOOTIMAGE= /boot/vmlinuz- 3.19.0- 30-generic. Efi.signed root=UUID= 37bd087e- a2f6-437e- 8d20-b19536eb73 8a ro quiet splash acpiosi= vt.handoff=7ProcVersionSign ature: Ubuntu 3.19.0- 30.3414.
04.1-generic 3.19.8-ckt6RelatedPackageV ersions:linux- restricted- modules- 3.19.0- 30-generic N/Alinux- backports- modules- 3.19.0- 30-generic N/Alinux-firmware 1.127.15Tags: trustyUname: Linux 3.19.0-30-generic x8664UpgradeStatus: No upgrade log present (probably fresh install)UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-dataMarkForUpload: Truedmi.bios.date: dmi.bios.vendor: American Megatrends Inc.dmi.bios.version: K501LX.203dmi.board. Asset.tag: ATN12 34567dmi.board.name: K501LXdmi.board.vendor: ASUSTeK COMPUTER INC.dmi.board.version: 1.0dmi.chassis. Asset.tag: ATN12 34567dmi.chassis.type: 10dmi.chassis.vendor: ASUSTeK COMPUTER INC.dmi.chassis. Version: 1.0dmi.modalias: dmi:bvnAmerican MegatrendsInc.:bvrK501LX.
203:bd04/ 16/2015: svnASUSTeKCOMPU TERINC.:pnK501LX: pvr1.0: rvnASUSTeKCOMPU TERINC.:rnK501LX: rvr1.0: cvnASUSTeKCOMPU TERINC.:ct10:cvr1. 0:dmi.product.name: K501LXdmi.product. Version: 1.0dmi.sys.vendor: ASUSTeK COMPUTER INC. I've just discovered a solution to have the touchpad working under kernel 3.19.30:I needed to install the pilot in here,as explain on this page, because if I use the ppa and 'sudo apt-get install focaltech-dkms' then it tries to install on kernel 4.1.6 and it's not compatible.With this pilot, under kernel 3.19.30, if I suspend the computer, the problem is still the same.
So I guess, but I'm not sure, kernel 4.1.6 include the same pilot than the one I've just found, available for kernel 3.19.30 and this pilot needs to be updated. Thank you Pilot6, so my guess was right.I had to do it because to file in this bug, I had to boot into the Ubuntu kernel (not mainline) and type the command 'ubuntu-bug linux'When I go to /usr/src,sudo lshere is the list of foldersbbswitch-0.7 linux-headers- 4.1.6-040106focaltech-1.5 linux-headers- 4.1.6-040106- genericlinux-headers- 3.13.0- 65 linux-source-3.13.0linux-headers- 3.13.0- 65-generic linux-source- 3.13.0.
Tar.bz2linux-headers- 3.19.0- 28 nvidia-355-355.11linux-headers- 3.19.0- 28-generic psmouse-elantech-v7linux-headers- 3.19.0- 30 psmouse- elantech- v7.tar. Bz2linux-headers- 3.19.0- 30-genericWhy is there psmouse-elantech-v7 and psmouse- elantech- v7.tar. Bz2 whereas my touchpad is a focaltech???
Pilot6, my ubuntu is a fresh install of 14.04 and I didn't install in purpose any pilot for Elantech driver.About kernel, I didn't install kernel 3.13 and neither 3.19 by myself, I guess they have been installed during the fresh install and some update.The only thing I did myself was to install kernel 4.1.6 because I read somewhere that it makes the system recognise the touchpad. My problem at that time was not to solve the problem after suspending the computer but to make my touchpad recognise and not just be a simple mouse.If that was wrong, I didn't know about your pilot, I've just discovered it this morning when I was researching more.What should I do now? I remember now, I think I tried something about elantech because I was following a tutorial for asus touchpad here because I didn't know what to do.It was wrong.How to solve that mistake now?Could you give me a step by step to uninstall kernel 4.1.6, have a clean install of your driver for focaltech (I'm sorry if I installed it two time, should I unistall both of them and reinstall from ppa again?) And how to remove the psmouse-elantech-v7 driver that you think is making trouble?Thank you,Thatoo. So now, I am running ubuntu 14.04 with kernel 3.19.30.kernel 4.1.6 have been deletedthe driver focaltech-dkms is installed,The touchpad works like it was working.Before suspending the computer, I can deactivate and activate again the touchpad with the hotkey of my keyboard without problem.I deleted this file /etc/pm/ sleep.d/ 0000trackpadthat was containing#!/bin/shcase '$1' insuspend hibernate)modprobe -r psmouse;resume thaw)modprobe psmouse;esacI can suspend the computer but still the problem is on. After the computer come back from sleeping, the touchpad is not working anymore.What should I do?Is the Elantech driver the problem, I don't know and I don;t know how to delete it.
Thatoo, thanks for that. To advise, if your touchpad doesn't just work (this includes resuming from suspend) after installing a supported Ubuntu release, and then doing standard updates (no PPAs, 3rd party software, compiling, etc.) the Ubuntu Project considers this a bug as outlined in.However, when providing further debugging information to this report, please first remove any 3rd party packages you installed.Despite this, as per an update to your computer's buggy and outdated BIOS is available (205). If you update to this following does it change anything?If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-dateFor more on BIOS updates and linux, please see.Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report.Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.Thank you for your understanding.
Thank you for your help,I updated the bios to the 205 version. Nothing changed.I entered the command you asked, here is the result:yogo@yogo-ordi:$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-datesudo password for yogo:K501LX.205yogo@yogo-ordi:$The problem is still here!The feww ppa I installed, after the fresh install of Ubuntu 14.04, are for the driver of the touchpad, otherwise it behaves only like a mouse, the driver for the nvidia graphic card, the plugin for SSTP VPN to be able to connect really to Internet from Iran, and then few software, Opera, LibreOffice 5, Telegram and google talk. I can't just remove them like that, first because I don't know how, and second, I need to work on my computer, it's not just a test machine.Thank you for your help again.
Thatoo, to clarify my last comment, the 3rd party software relating to the touchpad would be all you need to remove while performing the requested debugging.With this in mind, could you please test the latest upstream kernel available from the very top line at the top of the page from (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at. This will allow additional upstream developers to examine the issue.If the latest kernel did not allow you to test to the issue (ex.
You couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. So I'm now writing to you with kernel- upstream- 4.3.0-040300rc5 installed and the Focaltech driver uninstall as requested.My computer boot almost normaly, just a small error display, 'Error parsing PCC subspaces from PCCT” I think because of a conflict between the new kernel and the nvidia driver. It just slow down a little bit the boot time.Everything works as usual. As it was the case when I tested the kernel 4.1.6, the touchpad is recognised and work without the need of any additional driver.However, the problem is still on.
![Drivers Drivers](/uploads/1/2/5/5/125502912/375451592.jpg)
After I close the lid of my computer or click on the button to suspend its activity, after awaking, everything seems to work except the touchpad. The keyboard works, the wifi reconnect but the touchpad is blocked. I have to restart to get it working again.I hope that was the test you wanted me to do. Should I restart under kernel 3.19.30? And should I delete the kernel 4.3.0-rc5? Or should I keep it like that for now?
Here is his answer (really fast)Hmm, it looks there was another report with Asus losing touchpadfunction after suspend:Can you try unloading and reloading i8042 module (make sure it is amodule and not compiled into kernel).Thanks.-DmitryI tried to follow the solution,- pm-utils was already installed- I created the file /etc/pm/ config. D/modulessudo gedit /etc/pm/ config. D/modulesand I wroteSUSPEND MODULES= 'i8042'- Then I tried to suspend using 'sudo pm-suspend' to suspend or the shortkey etc.but nothing change.Maybe I have to write more inside /etc/pm/ config. D/modules to 'unload' on suspend and then 'reload' on resume, no?Maybe just the line SUSPEND MODULES= 'i8042' is not enough but what should I write?What means (make sure it is a module and not compiled into kernel)? Harakhay, the guy who find a solution in here, told me a little bit more how he solved his problem:Everybody suggested him to add SUSPEND MODULES= 'psmouse' in /etc/pm/ config.
D/modules, but it didn't help for him. So he found all modules dependent upon psmouse, and some dependent upon those modules as well. He had about 6 of them. Then he did this trick with all these modules (unload on suspend, load on resume), and he found out that it works. Then only thing he needed to do was to find out what module from those 6 is needed to be reloaded.Now, to try his solution, because i8042 doesn't works in my case, I need to how to find all modules dependent upon psmouse, and some dependent upon those modules as well.Does anyone can help me with that? Thanks to Harris Anggara (harrisanggara) and Daniel Drake (dsdrake) here, I could solve my problem by adding this patch to the kernel:now i'm using kernel 4.2 for Ubuntu 14.04 with the patch. I changed the DMIPRODUCTNAME with K501LX (because that is my laptop model).I tried directly with kernel 4.2 because before that, kernel 3.19 and so, they need a driver for my touchpad.
I followed the instruction here to obtain the source of kernel 4.2 for Ubuntu 14.04,git clone git://kernel. Com/ubuntu/ ubuntu- trusty. Gitthen from inside the folder you've just downloaded (cd ubuntu-trusty)git tag -l Ubuntu-.to know what is available for ubuntu 14.04and thengit checkout -f -b temp Ubuntu- lts-4.2.
04.1.1After, to build the kernel, I followed this explanation,fakeroot debian/rules cleanfakeroot debian/rules binary-headers binary-genericthencd.ls.deblinux- cloud-tools- 4.2.0-6- generic 4.2.0-6. Deblinux- headers- 4.2.0-6 4.2.0-6. Deblinux- headers- 4.2.0-6- generic 4.2.0-6. Deblinux- image-4. 2.0-6-generic 4.2.0-6. Deblinux- image-extra- 4.2.0-6- generic 4.2.0-6. Deblinux- tools-4.
2.0-6-generic 4.2.0-6. DebI deleted this two files because I don't need themlinux- cloud-tools- 4.2.0-6- generic 4.2.0-6. Deblinux- tools-4. 2.0-6-generic 4.2.0-6.
Deband finally,sudo dpkg -i linux.4. 2.0-6.6 14.04.1.
1.debsudo rebootNow it works nicely. The touchpad works fine, without the need to install any driver and I can suspend the activity of my computer and resume without loosing the touchpad. I hope the patch will be integrated soon and I won't loose my touchpad again with updates in the future.Thank you everybody,Take care, always smiling. I copied all this information to Dmitry Torokhov and.Is it normal to not receive answer?Will I ever know that my contribution has been read by someone?I can understand that by habit and a taste for conservatism, they like their email system but it's kind of opaque system that forbid all feedback to contributors. We don't know if we are taken under consideration, if we have been useful, or if we did all wrong and we need to review out approach to contributing.Sorry for disturbing here, because this message doesn't belong here.
I had great help here, but if I write over there, I'm afraid that my email (from a modest contributor) will not even be open. So if someone here knows how to get my remarks to the right person, thank you to do so.And if someone can answer this last question, I'll be happyHow can I make sure that my efforts were not just for me but that later Ubuntu will not bring that same bug to other users? I can confirm this issue on my Asus K501LX-NH52 on a fresh install (Xubuntu 14.04.3) from yesterday.